Terms of service

Terms of Service
Last updated: [2025]

Welcome to XAY. By accessing or using our website (the “Site”) and purchasing our products, you agree to the following Terms of Service. Please read them carefully before using our services.

1. General Information

  • This website is operated by XAY. Throughout the site, the terms “we,” “us,” and “our” refer to XAY.

  • By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by these terms, including any additional terms, conditions, and policies referenced herein.

2. Products & Availability

  • We make every effort to display accurate product information, but slight variations in color or design may occur.

  • Availability may vary; we reserve the right to limit or cancel quantities.

  • Product pricing and descriptions are subject to change without notice.

3. Orders & Payment

  • By placing an order, you confirm that all information provided (name, address, contact, payment details) is accurate.

  • We accept online payments via secure methods.

  • XAY reserves the right to cancel any order suspected of fraud or unauthorized activity.

4. Shipping & Delivery

  • Orders are processed within 1–3 business days.

  • Delivery times depend on your location and selected courier.

  • XAY is not responsible for delays caused by couriers or customs.

5. Returns & Refunds

  • Please refer to our Return and Refund Policy for detailed information.

  • Products must be unused, in original packaging, and returned within the allowed period.

6. Warranty

  • All XAY products come with a limited warranty covering manufacturing defects.

  • Warranty does not cover damage from improper installation, misuse, or normal wear and tear.

7. Intellectual Property

  • All content on this site (logos, images, designs, text, and code) is the property of XAY or its licensors.

  • You may not reproduce, distribute, or exploit any material without written permission.

8. Limitation of Liability

  • XAY shall not be liable for any indirect, incidental, or consequential damages arising from use of our products or website.

  • Your use of our products is at your own risk.

9. Governing Law

  • These Terms are governed by the laws of the United Arab Emirates.

  • Any disputes shall be settled under UAE jurisdiction.